1. Introduction

This Cookie Policy explains how Forest Lane Electrical uses cookies and similar technologies on our website.

This policy should be read alongside our Privacy Policy, which explains how we handle personal data more generally.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve performance, and provide information about how visitors use the site.

Cookies do not typically identify you personally, but some may collect information that can be linked to you.

3. Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They enable basic features such as:

• Page navigation

• Form submission

• Security and fraud prevention

These cookies cannot be disabled via our website.

b) Analytics Cookies

We use Google Analytics 4 (GA4) to help us understand how visitors use our website.

These cookies collect information such as:

• Pages visited

• Time spent on the site

• How users arrive at the website

• General usage patterns

This information is anonymised and used solely to improve website performance and user experience.

Analytics cookies are only set where consent has been given via our cookie banner.

c) Functional Cookies

Functional cookies may be used to support features such as:

• Embedded Google Maps

• Website forms

• Spam protection measures

These cookies help ensure the website works as intended but may involve third-party services.

d) Security Cookies (reCAPTCHA)

We use Google reCAPTCHA to protect our website from spam and abuse.

reCAPTCHA may set cookies and process information to:

• Distinguish between human users and automated systems

• Protect our website and contact forms

Use of reCAPTCHA is subject to Google’s privacy and data processing terms.

4. Third-Party Cookies

Some cookies are set by third-party services integrated into our website, including:

• Google Analytics

• Google Maps

• Google reCAPTCHA

We do not control these cookies directly. Details about how these third parties use data can be found in their respective privacy policies.

5. Managing Cookies

When you first visit our website, you will be presented with a cookie consent banner allowing you to manage your preferences.

You can also control or delete cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or how our website operates. The latest version will always be available on our website.

7. Contact Us

If you have any questions about this Cookie Policy or how cookies are used on our website, please contact Forest Lane Electrical using the details provided on our website.